How to G Suite Password Reset Step by Step Guide

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I am providing you a list of domains which were actively using google apps at the time of expiry and these domains are still active in GSuite.”

Try to find old domains which were using google MX records to ensure that those were using Free Google Apps Legacy; also verify which domains have oldest Whois history to assure fruitful results for your efforts and investments.

For domain verification and password recovery check following links:

https://support.google.com/a/answer/33561

https://support.google.com/a/answer/47283

Although I have mentioned that I will not help anyone in domain verification or other research work because it’s a time taking process, but if anyone ask next level questions about finding answers for final process after domain verification I would love to guide them about the final piece of puzzle.

99% People give-up during password reset process or even before attempting a knowledge test because:

You should know

  1. Recovery mobile number listed with GSuite Account.
  2. Recovery mail id listed with GSuite Account.
  3. GSuite Signup Date
  4. Date/Month/Year last time when you logged in that account.
  5. Old Domain Whois.
  6. IP Address or Location as these were used to logged in GSuite.
  7. Total Number of GSuite Accounts and their display names.
  8. Full Name of the organization used in GSuite
  9. All Super Admin Mail Ids and Full Names.
  10. At least 2 Frequent Recipients of SENT mail

Please Note you need to Pass 60% of above questions in knowledge test and GSuite Team will send you password reset link.

Also you should have a valid reason to convince Google representative that; why you don’t have access to your recovery Phone and mail Id.

Now I am giving you best options & suggestions to get maximum answers of these questions.

First of all: Please make it clear that Real Research Starts even before registering a domain name. So don’t rush to register any domain name.

  • Step 1: Select a Domain Name to Start your research about previous owner.
  • Step 2: Check Whois Archives to get maximum Details i.e Address, City, Country, Mobile, Phone, mail ids of previous owner.
  • Step 3: Check Contact and About Pages at Web Archives to Get all Contact Details and Social Media Accounts on Old Website
  • Step 4: Find Super Admin User
  • Step 5: Check DNS change History to Get GSuite Account Creation Date or even Month or Year
  • Step 6: Register the Domain name
  • Step 7: Start a Password Reset process & Verify Domain Ownership. (Use previous owner’s country proxy or IP during password reset process)
  • Step 8: Complete Knowledge test using all found info during above steps.
  • Step 9: Change password when you receive password reset link

Following are the Questions you might received from Google manual verification/Knowledge test and

I am providing you best tips for acceptable answers:

– Mail ID of any G Suite super administrator in the domain?

(provide at-least One admin user ID)

– Full name (First and Last) of any G Suite super administrator in the domain?

It can be checked via website contact page Archives, Facebook Search, Whois Archives etc

– Last login date of any G Suite super administrator in the domain (mm/dd/yyyy)?

Any date between 30 days before or after domain Expiry

– Secondary/recovery mail address of the domain?

Can be checked and find from Social Pages, Whois Archives, Groups, Communities on Social Media

– Creation date of the G Suite account (mm/dd/yyyy)?

It can be easily find from DNS history/archives, when First time google MX entries were added.

– Organization name for the account as displayed in the Google Admin Console?

Can be accurate as per Whois Records

– Full name (First and Last) of at least one other user in the domain?

Can be found from Social Media accounts, Facebook Friends, Website Archives and Contact Pages.

– Mail ID of at least one group in the domain?

Can be searched in Google Groups Directory.

– Name of at least one secondary domain in account?

Registrant Search in Public Whois records will show all related domains anyone have.

– Name of at least one alias domain in the account?

Same as Above

Please Note:

You only need to reply the first group of questions and leave blank all other questions, which are related to a credit card or bank details because you are resetting Free Gsuite, not a Paid one.

Q- What is the username of the Super Administrator account you are trying to access?

A- check login id at https://admin.google.com if Google asks for a password it means its Super Admin.

Q- When did you last sign into this Super Administrator account (MM/DD/YYYY)?

A- Use any date between 7 to 30 days before expiry of the domain name, it doesn’t matter if your answer is wrong.

You should contact/reply message GSuite Support that it was an Ex-employee of your organization and now he is not in touch

or replying to help you.

Q- What is the original secondary/recovery address?

A- Search Whois history and archive or google with the domain name and if you find any Gmail yahoo or Hotmail

listed anywhere on the official Facebook page or Web Archives just put that address here.

Q- Why are you unable to access this secondary/recovery address?

A- again here answer them that it was an Ex-employee of your organization and now he is not in touch or replying to help you.

Q- How many users are on your G Suite account?

A- here you can also check contact pages and Social media archives or search google with the domain name or check

this domain at Hunter.io or many other services to find how many other users were created and add “support”  “info”  “admin” “webmaster” etc and provide a total number.

I hope it will help you to get some accounts back.

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