Browsing Tag

Account Management

Manage account suspensions in WHM

This article will cover the process of suspending a cPanel account in WHM. There are a number of reasons you may want to temporarily or permanently suspend an account. Examples being: non-payment, bandwidth overages, ToS violations, or…

How To: Deleting an account in WHM

As we discussed in our article Creating a cPanel User Account, WHM is a utility for server-level task management. However, to manage individual domains, you need access to cPanel. Within cPanel, you can create email addresses, install…

What You Need to Know About Your Domain

Many customers tell us how overwhelming setting up their first web site feels. Between DNS, e-mail, document roots, software versions, and all the other details involved in setting up a web site there is a lot to keep track of.This guide…

Choosing Hostnames In Multi-Server Setups

So your business has grown, and you need to increase your number of servers to two or more. Now is the time to decide on a hostname scheme for multiple servers. Picking a hostname scheme that works for your endeavor pays dividends down the…

Managing your hosting packages in WHM

This article will teach you how to create, modify and delete hosting package presets within WHM. While you can configure each option individually when setting up an account you may find yourself using the same handful of overall settings…

How to Set up a Support Passphrase in Manage

sxi.io Web requires anyone contacting our support team to authenticate their account in order to receive any nonpublic information about a website, or to receive any information about a server or account.Authentication is a critical step in…

Adding a Website to Cloud Sites

Once you have ordered Cloud Sites control panel it will be added to your sxi.io Web account. From this point, you can add websites to the control panel to begin developing and managing them on Cloud Sites.Add a domainOnce you’ve…

Should I Host My DNS, or Use Liquid Web’s?

sxi.io Web provides two types of DNS service: hosting your own private nameservers on your fully-managed server, or using sxi.io Web’s nameserver cluster. While the linked articles show how to set each of those options up, they do not…

Managing your skeleton directory in WHM

This article will show you how to create a default placeholder home page for your cPanel accounts. The ‘skeleton directory’ on linux based systems is a directory where default files and folders can be placed, upon creation of a…