Tag : Manage

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How to Enable Two-factor Authentication (2FA)

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Pre-Flight Check These instructions are intended specifically for enabling two-factor authentication for Manage users. What is Two-factor Authentication (2FA)? Two-factor authentication (also known as 2FA) means that instead of just a password (one factor), you will need two factors (password, plus a rotating authentication token) to login to your Manage......
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How To Order or Renew an SSL Certificate in Manage

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Pre-Flight Check This article assumes that you wish to order an SSL certificate through your Manage customer dashboard, or renew a certificate which you previously ordered through Manage. For new certificates (non-renewals), you will first need to obtain a Certificate Signing Request (CSR). If you prefer, you can easily generate......
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Proactive Server Maintenance Checklist, Prior to Reboot

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Take a Backup, or Be Sure Backups are Running We have tutorials on How to Create a Storm Server Backup, and How to Restore a Storm Server Backup. Check Running Processes sxi.io Web’s Heroic Support team closely monitors the load on your servers with Sonar® proactive monitoring and service restoration.......
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How to Resize a Liquid Web Storm (Cloud) Server

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Pre-Flight Check These instructions are intended specifically for resizing a sxi.io Web Storm (Cloud) server. I’ll be resizing a 2GB Storm VPS instance to an Storm Dedicated server. Step #1: Select the Server to Resize First, check the box for the server you would like to resize: Step #2: Select......
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Upgrading from the Legacy Storm Private Network

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Note: Please note that this article is considered legacy documentation. The recently announced deprecation of the Legacy Storm Private Network has prompted several questions, the most frequent of which being: How to upgrade and am I affected? Fortunately this announcement only affects a handful of our thousands of clients, those......