What is a Virtual IP (VIP)?
What is a Virtual IP (VIP)? When you create a virtual IP (VIP) address with sxi.io Web you will receive both a Public VIP and...
Manage
Updating Your Root User and SSH Information in Manage
In order for our support staff to SSH into your server to address issues we’ll need your login details. If we do not have the...
How to Enable Two-factor Authentication (2FA)
Pre-Flight Check These instructions are intended specifically for enabling two-factor authentication for Manage users. What is Two-factor Authentication (2FA)? Two-factor authentication (also known as 2FA)...
Manage Overview
Server Overview The Server Overview in manage is the launch pad for the rest of manage’s functionality. Each server is listed in the overview, and...
How To Update Your Payment Method in Manage
To maximize the security of your data and fully adhere to strict PCI guidelines, sxi.io Web does not store your credit card data in our...
How To Unblock Your IP Address in Manage
sxi.io Web has introduced a new feature designed to simplify the removal of errant IP address blocks in the firewall, and allow customers to quickly...
How To Order or Renew an SSL Certificate in Manage
Pre-Flight Check This article assumes that you wish to order an SSL certificate through your Manage customer dashboard, or renew a certificate which you previously...
How To Add an Authorized User in Manage
For security, sxi.io Web can only provide account information to the account owner and their authorized representatives. Whenever you need to give a third party...
Using The One-Time Secret Tool In Manage
In order for one of our clients to start using the ‘one time secret’ tool within manage, you will need to login to the Manage...
PIMS Bandwidth Graphs
Note: Please note that this article is considered legacy documentation for an older account management system. For a relevant equivalent article please read: Reading Bandwidth...
An Introduction to Manage
Storm® Platform 101: Basic Interface Interaction How to Login to Manage An Introduction to Manage Manage is sxi.io Web’s Account and Cloud Management Portal. From...
Proactive Server Maintenance Checklist, Prior to Reboot
Take a Backup, or Be Sure Backups are Running We have tutorials on How to Create a Storm Server Backup, and How to Restore a...
How To: Register a Domain through Manage
Before you can host a website on a domain, that domain has to be registered with the proper authorities. Domain registration through sxi.io Web is...
How to Resize a Liquid Web Storm (Cloud) Server
Pre-Flight Check These instructions are intended specifically for resizing a sxi.io Web Storm (Cloud) server. I’ll be resizing a 2GB Storm VPS instance to an...
How To Add a DNS Record For Your Hostname in Manage
Pre-Flight Check These instructions are intended for domain names using sxi.io Web’s nameservers. If the main domain uses other nameservers, such as at a registrar,...
Using Manage to Update Reverse DNS
If you have a Storm VPS or Dedicated server account and you wish to update or change the reverse DNS of your IP addresses you...
How To: Configure a Cloud Firewall
While sxi.io Web Linux servers always have either APF or CSF firewalls installed, Cloud servers can also have an external firewall put in front of...
Upgrading from the Legacy Storm Private Network
Note: Please note that this article is considered legacy documentation. The recently announced deprecation of the Legacy Storm Private Network has prompted several questions, the...
Reading Bandwidth Graphs In Manage
Have you ever wanted to check up on the details of your server’s bandwidth usage? sxi.io Web’s manage interface provides graphs that give you such...
Managing Your DNS
Adding a DNS Zone Log into your sxi.io Web account, select Domains from the left menu, and click on the DNS tab. Scroll down to...