Manage

Updating Your Root User and SSH Information in Manage

In order for our support staff to SSH into your server to address issues we’ll need your login details....

Sep 8 · 1 min read >

How to Enable Two-factor Authentication (2FA)

Pre-Flight Check These instructions are intended specifically for enabling two-factor authentication for Manage users. What is Two-factor Authentication (2FA)?...

Sep 8 · 1 min read >

Manage Overview

Server Overview The Server Overview in manage is the launch pad for the rest of manage’s functionality. Each server...

Sep 8 · 47 sec read >

How To Update Your Payment Method in Manage

To maximize the security of your data and fully adhere to strict PCI guidelines, sxi.io Web does not store...

Sep 8 · 1 min read >

How To Unblock Your IP Address in Manage

sxi.io Web has introduced a new feature designed to simplify the removal of errant IP address blocks in the...

Sep 8 · 1 min read >

How To Order or Renew an SSL Certificate in Manage

Pre-Flight Check This article assumes that you wish to order an SSL certificate through your Manage customer dashboard, or...

Sep 8 · 2 min read >

How To Add an Authorized User in Manage

For security, sxi.io Web can only provide account information to the account owner and their authorized representatives. Whenever you...

Sep 8 · 2 min read >

Using The One-Time Secret Tool In Manage

In order for one of our clients to start using the ‘one time secret’ tool within manage, you will...

Sep 8 · 1 min read >

PIMS Bandwidth Graphs

Note: Please note that this article is considered legacy documentation for an older account management system. For a relevant...

Sep 8 · 57 sec read >